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Return Policy

 

If you are unhappy with your purchase of your flowers we will gladly accept the item back for the purchase price minus the shipping costs.  However this return only applies to products that not custom designed, custom colored, or custom dyed flowers

You must return the item within 7 days of your receiving the product.

The flowers must be in its original shipped condition.

The item must be shipped back to us at your expense and the package must be securely wrapped.


All sample bouquets are a final sale and are non-refundable.

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For returns sent back to us after 7 days

Store credit will be offered less a 25% restocking fee, this does not include custom designed, custom colored, or custom dyed.

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CUSTOM FLOWER RETURNS

First, we recommend all customers wishing a custom designed or custom colored bouquet to get a sample or photo preview before ordering to ensure the colors are correct and what you want before ordering.

If you have had your wedding flowers custom made, custom colored or custom dyed, to meet your specifications, we are unable to offer a full refund on these products.

Custom products made just for you, can only be exchanged for a store credit less a 35% restocking fee within 7 days.

After the 7 days we no longer can exchange or offer a credit for your items.

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We will accept no returns after the date of your wedding!
 

What is your Privacy Policy?

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.